USAePay Merchant Console Guide

• Home - Announcements and updates on changes in the merchant console.
• vTerminal - A quick and easy form through which to complete simple transactions such as sales, credits, voids and authorizations.
• Sale Form - A more in depth form for sales that includes room to save detailed customer and transaction information.
• Recurring Billing - Enable customers for and manage customers already enrolled in automatic recurring billing cycles.
• Check Manager - Allows merchants enabled for electronic check processing to manage and edit all of their electronic check transactions from one central location.
• Batches - Includes managing batches, uploading batches, queued transactions and batch reports.
  • Batch Manager - Manage all of your open and closed batches including queued transactions, and uploaded batches.
  • Queued Transactions - View and manage all of your pre-authorized transactions awaiting post-authorization.
  • Upload New Batch - Help uploading a batch from your hard drive in comma or tab delimited format.
  • Upload Manager - Manage all of your uploaded batches, including emailing, printing and exporting.
• Reports - View and print details about your merchant account, including easy-to-read visual graphs and printable detailed reports.
• Search - Search your reports, transactions, recurring billing customers, with tailored results.
• Settings - Manage and monitor general account settings, as well as account users, source keys and passwords.
  • General - Control and change account settings including source, batch, report and receipt settings.
  • Users - Add, edit and delete users and monitor and manage their permissions and passwords.
  • Source Keys - Add, edit and delete source keys for your account.
  • Change Password - Change your Master Merchant account password.
• Fraud Center - Manage and monitor all of your account fraud protections for maximum security and convenience.

• Console Manual - Download a detailed Merchant Console Manual in PDF format.
• Common Questions - Download a list of our most frequently asked questions and the answers you need.
• Glossary of Terms - Alphabetical list of important terms and abbreviations.
• Email Us a Question - If you cannot find what you need in these pages, click here to send our support team an email with your question.
• Open a Support Ticket Online - Open an online support ticket for a response to your problem within 24 hours.
• Speak Directly with a Support Representative - If the wiki doesn't have the answer to your question, call to speak with a representative who does.
• SSL Client Certificates - Information on how to request and install an SSL Client Certificate.
• Multi-Merchant User's Guide - A guide to navigating the Merchant Console for companies with multiple merchant accounts.

Developers are encouraged to visit the Developer's Center on the USA ePay website. The Developer's Center contains programming scripts in a variety of languages as well as the Gateway API, which explains how to connect to the gateway processor.

For a list of Shopping Carts and eStores that have been registered with USA ePay click here

• Search Error Database - Search our database for errors using the error number, or keywords.
• Download Errors File - Download the complete list of errors as a PDF or comma delimited file.