merchant:console:fraud

Merchant Console Fraud Center

The Fraud Center allows you to view and change the settings of each transaction source in order to control various security aspects and prevent credit card fraud from occurring in your Merchant account. You can set Universal Fraud Modules (to affect all of the sources used to conduct transactions), or set each source's fraud modules separately.

Adding a New Module

Video Tutorial

To add or delete modules from any of the sources listed in the Fraud Center, click on the Add Module button beside the source you wish to edit. A list of all of the modules described above will appear, and you can add any one or more of them, by clicking on the Select button to the right of the module's description. The setting options for the selected module will load and you can check the fraud settings are right for you. When you are finished, click the Apply button at the bottom of the screen to apply the new fraud module settings to the source you have selected.

Changing Your Settings

Video Tutorial

Once you have applied your changes, the new module will appear on the Fraud Center page of your Merchant Console, under the heading of the source to which it has been applied. Beside the module is a Settings button and a Remove button which you can use at any time to alter or delete the fraud module from the source.

Available Fraud Modules

AVS Response

Video Tutorial

This module allows you to select which transactions to accept based on the address verification system response. Check off the responses that you will accept. All others will be declined. The following is a list of all of the possible AVS response codes.

The following is a list of result codes for the Address Verification System (AVS) and what each one indicates. The codes listed in the Code column are the most common responses, but depending on the platform being used, codes listed in the Alternates column may be received.

Code Alternates Meaning
YYY Y, YYA, YYD Address: Match & 5 Digit Zip: Match
NYZ Z Address: No Match & 5 Digit Zip: Match
YNA A, YNY Address: Match & 5 Digit Zip: No Match
NNN N, NN Address: No Match & 5 Digit Zip: No Match
YYX X Address: Match & 9 Digit Zip: Match
NYW W Address: No Match & 9 Digit Zip: Match
XXW Card Number Not On File
XXU Address Information not verified for domestic transaction
XXR R, U, E Retry / System Unavailable
XXS S Service Not Supported
XXE Address Verification Not Allowed For Card Type
XXG G,C,I Global Non-AVS participant
YYG B, M International Address: Match & Zip: Not Compatible
GGG D International Address: Match & Zip: Match
YGG P International Address: No Compatible & Zip: Match

Bin Range Blocker

Video Tutorial

This module allows you to block transactions based on the first 6 digits of the credit card number (the card's BIN). The “Bank Identification Number” (BIN) is used to identify the bank which issued the credit card. By blocking specific BINs a merchant can block cards from certain countries or card types (such as gift or reward cards).

Bin Type Blocker

The BIN is the first few digits of a credit card which identifies that type of the card. The BIN Type blocker allows for the system to review the type and block based on whether the card is a Credit or Debit card. This review is done before the card is authorized for the charge amount.

Video Tutorial

Block By Host or IP Address

Video Tutorial

This module will block transactions based on a single IP address (192.0.0.1), a range of IPs (192.0.0.0-192.0.0.255), a host address (hacker.fraud.com) or an entire tld (*.jp), domain (*.fraud.jp) or subdomain (*.more.fraud.jp). To use this module your shopping cart software must pass the client ip correctly. To check if your cart is passing the client ip, view the details on a transaction. If an ip is listed next to “Client IP” then you will be able to use this module.

Card ID Checker

Video Tutorial

This module allows you to select which transactions to accept based on the result of the card id verification (CVV2, CID, etc). Check off the responses that you will accept. All others will be declined.

Card Level Result

Video Tutorial

This module allows you to select which card level result to accept. Check off the responses that you will accept. All others will be declined.

Card Types

Video Tutorial

Only allow credit card types listed. Transactions that are not listed will be blocked. Please note that this does not affect whether your merchant account has support for a specific card type. If you allow a transaction in this fraud module but you do not have support for it, the transaction will still be declined by the processor. Please check with your merchant account provider for more information on which card types you may accept.

Country Blocker

Video Tutorial

Blocks or allows transactions based on what country they originate in. The location of the customer is based on their IP address which is checked against our GeoIP database. To use this module your shopping cart must pass the ip address to the gateway.

Card Blocker

Video Tutorial

The credit card blocker module checks the credit card number against a list of known bad card numbers and will decline the transaction if the card is found. The merchant can maintain their own list of bad cards as well as use the system provided list.

Duplicate Detection

Video Tutorial

This module detects and blocks duplicate transactions. This is useful for shopping carts that do not catch when a user has (accidentally) double clicked on the order button. The system uses the last 4 digits of the card number, the transaction amount and the invoice number to determine if a duplicate transaction has been submitted. You must specify the length of time the system will check back for a duplicate transaction.

Email Blocker

Video Tutorial

Blocks transactions coming from free webmail servers such as Hotmail and Yahoo. It can also be configured to allow or block specific email addresses or domains.

Field Validator

This module allows you to apply validation to routines to fields of your choosing.

Fraud Profiler

Video Tutorial

This module performs a real time fraud risk assessment of transactions. If the resulting score is over a set threshold, the transaction is blocked.

The risk assessment is a combination of automated and human traffic pattern analysis. Any sudden changes in the number of transactions, the dollar amounts, the countries of the customers or decline rate received by a merchant are flagged and used to build a blacklist of customers by IP address.

Please note: USAePay implements this fraud module across the board for ALL merchants with the threshold that prevents large scale abuse without blocking typical transaction patters. Merchants do not need to add this module themselves unless they would like to change the error message or use a higher sensitivity.

The error reason listed in reports for transactions that are declined by this module is: “Transaction declined (fp)” By default, the end customer will see: “Your billing information does not match your credit card. Please check with your bank.”

Multiple Credit Cards

Video Tutorial

Block transactions where more then a specified number of different card numbers are attempted on the same order number or from the same IP address. This is useful for blocking people from using your merchant account to test stolen credit card numbers. To use this module your shopping cart must pass the IP address to the gateway.

Transaction Amount

Video Tutorial

This module allows you to define allowable transaction amounts. Any transactions that are not within the defined amounts are blocked. If you only want to specify a minimum but no maximum, enter a * in the maximum field. Likewise, if you only want to specify a maximum but no minimum, enter a * in the minimum field.

Zip Code Verifier

Video Tutorial

Verifies that the billing and or shipping zip code matches the state, city and/or area code entered. This will block any garbage data and ensure that customers enter accurate address information.

merchant/console/fraud.txt · Last modified: 2013/10/04 13:29 by veronica

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